I recently started a trial with PdfGuru through their website pdfguru.com to resize a PDF document on 6 May 2026. During the trial period, I was unable to download the document I was working on, despite attempting this around four times. The service did not function as expected, and I could not properly use the tool. Despite these issues, on 13 May 2026 I was unexpectedly charged 49.99 USD for a subscription. I had not been able to benefit from the service due to the technical problems and I also found it difficult to locate a clear option to unsubscribe in time. I contacted PdfGuru customer support at [email protected] using the email address wak***@gmail.com and requested a refund. In response, they informed me that my subscription had been cancelled and offered me 2 years of free access instead of addressing my refund request. While I appreciate the gesture, this is not a solution for me because I was charged for a service that did not work properly in the first place. I kindly request a full refund of the 49.99 USD that was charged on 13 May 2026 to my account, as the service was unusable for my intended purpose and I do not wish to continue using PdfGuru under any plan.
I started a free trial with Pdfguru on 25/03/26 and, after using it briefly, I cancelled the subscription during the trial period. Despite this, I was charged $49.99 for April and another $49.99 for May as subscription fees. I only noticed these two charges on 01/05 when I reviewed my bank statement...
On 29 April 2026 I paid USD 0.99 on PDF Guru in Qatar to use their service for a one‑time PDF editing need. My aim was clearly to benefit from this single use, and I was not aware that I was being signed up for any kind of recurring paid subscription. Without any clear or noticeable warning that aft...
Support Team, I am writing to formally dispute a charge of €49.99 that was taken from my account on 10/02/2026, which I did not authorize. I did not knowingly subscribe to any PDFGuru service and did not approve this payment. I never received any confirmation email indicating that I had agreed to or...
I am writing regarding unauthorized and repeated charges made by PDFGuru from my bank account ending with xxx5774. I initially paid a small amount for a one‑week trial, with the clear understanding that it was only for that trial period. After the trial ended, I did not subscribe to any monthly or p...
I am writing regarding an unauthorized charge made by PDF Guru to my PayPal account. I was charged $49.99 on May 1, 2026 for a monthly subscription that I never knowingly agreed to or confirmed. On April 24, 2026, I made what I understood to be a one‑time purchase for a single design within PDF Guru...
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