Parimatch Withdrawal Failed Due To Invalid Account Number Issue

I am writing regarding an issue with a casino withdrawal from my Parimatch account that has not been resolved. My Player ID is 351150***. On 03 December 2025, I requested a withdrawal of Rs 12,800, but due to my mistake I entered a 12‑digit bank account number instead of my correct 13‑digit account number. Parimatch support informed me that the money was credited, however my bank has clearly stated that no such amount has been received in my correct 13‑digit account. Despite this, the withdrawn amount of Rs 12,800 is not available in my Parimatch account balance and I have not received the funds in my bank account either. I kindly request that you urgently investigate this failed withdrawal and either reverse the transaction or refund the amount of Rs 12,800 back to my Parimatch account so that I do not suffer a financial loss due to this incorrect account number issue. I am looking forward to your earliest resolution and a clear explanation of what happened to this transaction. You can reach me for any clarification or update on my phone number 9560380***.