Ome TV Banned Account Recovery Request

While using the Ome TV app today on my Redmi Pro13 phone, my account was banned without any stated reason. I was faced with a countdown of approximately 717 seconds, and I could not understand the cause of this action. Before the ban, I occasionally experienced unusual disconnections and warnings within the app.

After the ban, I sent a message to the Ome TV support team via Gmail, but I have not received any response yet. On my account, I use the email address [email protected]
. In addition, I have made a total of 7 payments on Ome TV and benefited from the paid services. I was logging in from Zonguldak.

I believe this ban was applied unfairly. I request that the exact reason for my ban be clearly communicated to me and that my account be reactivated.