I won a mystery box after depositing 100 USDT on OKX, but when I click the “open” button, it redirects me to the rewards section, and the box doesn’t open. There’s no option to open the box in the rewards tab either. The $1 reward from my first box is still there, but I can’t open the new one. I’m only asking for support to resolve this issue.
I can see my coins in my OKX account, but when I try to transfer or withdraw them, the balance shows as zero. I’m unsure... if this is a system issue or if I may have unknowingly transferred the coins elsewhere, though I can’t confirm that. This is extremely frustrating, as I have no clarity about the
I opened an account on OKX Exchange today and received an email (attached) regarding a promotional campaign. Based on th...is, I followed all the necessary steps to participate in the campaign and completed the required transactions. I even took screenshots as proof of my participation. However, when
I deposited money into my OKX account, but the funds never appeared in my balance. However, the amount is also missing f...rom my bank account, meaning the transaction is stuck somewhere in between. I have tried reaching customer support multiple times, but there is no way to communicate with a real r
I made a BTC transfer from the OKX app yesterday at 20:07, sending the funds to the correct address provided by OKX. How...ever, the funds appear to be stuck at the address—they haven’t been credited to my OKX account, nor have they been returned. I’m unable to reach customer service, and this issue is
I registered with OKX Global and completed the identity verification, for which I was supposed to receive a 0.1 ETH rewa...rd. However, for some reason, the reward that appeared in my account was only 0.000045 ETH. Why are you misleading people like this? I request that this issue be corrected and that