Nivea Face Wash Caused Burning and Acne – Damaged My Skin

After using Nivea’s face wash and soothing foam, I experienced a burning sensation, and by the next morning, new acne had appeared on my face. The affected areas are not only covered in acne but also feel irritated and stinging.

I bought this product trusting the brand's reputation, but it has severely damaged my skin. The acne and discomfort persist, and I am unsure of how to remedy the situation. I am deeply disappointed and expect Nivea to take responsibility for this issue by addressing the product’s impact and offering a resolution. Customers deserve safe and effective skincare products, not ones that harm their skin. Immediate support is needed.