I have a standard Netflix subscription, and I have been experiencing a profile access problem since 01/03/26. I am unable to access my profile properly, and this prevents me from using the service as I normally do. I contacted Netflix customer service about this issue, but I have not received any response yet, and the problem still continues. I request that my profile access be promptly restored, or if this cannot be resolved in a reasonable time, that I be refunded for the period during which I have not been able to use the service properly.
I am a Netflix Standard plan subscriber, paying ₺176.99, and as of September 22, 2025, I am unable to watch any movies or series on my Android device. I can log in without any issues, but on every profile I face the same problem: nothing loads, and the screen shows error code 3.1. To fix this, I hav...
With my Netflix Premium subscription, I am unable to access any content on my tablet — no series or movies will load. This issue started today, and I immediately contacted Netflix customer service. While the representative tried to assist, the only response I ultimately received was that I should si...
I was shocked to discover today that the email address linked to my long-standing Netflix account, containing my personal and credit card information, was changed without my knowledge or authorization. I received an email notifying me of this change, but I have no idea how it happened. I’ve tried c...
I am unable to cancel my Netflix subscription despite multiple attempts. Each time, it states that my membership will remain active until a specific date, but once that date passes, the subscription continues without my consent. On top of this, Netflix has charged my bank account twice on the same d...
I’ve been a regular Netflix user for a long time. However, recently I keep getting the error message “This device is not part of the Netflix Household for this account” whenever I try to access Netflix — both on my computer and different mobile phones. All of these devices are used within the same h...
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