Netflix Charged Without My Consent Even Though I Don’t Have a Membership
On May 2, Netflix charged ₺299.99 to my credit card without my permission. I do not have an active membership, nor did I authorize any kind of subscription or renewal. So why was this amount taken from my account? This is deeply concerning and feels like a clear violation of consumer rights.
I demand an immediate refund of the ₺299.99 that was wrongly withdrawn. I never agreed to this payment and had no prior notice of any charge. Netflix needs to explain how and why this happened, and I expect them to take full responsibility.
What steps should I take to ensure this doesn’t happen again? I need urgent help resolving this issue and protecting my account from future unauthorized charges.
I would like to thank the customer relations representative (Mr. D****) who resolved my issue immediately.
