On September 2, 2025, I purchased the Netflix Standard plan, but on February 25, 2025, I noticed a charge of ₺379.99 on my card. Even though I only use the Standard plan, my account was automatically upgraded to Premium without my consent, and the higher fee was charged. I am the sole user of this account, and no one else has access. I request that this mistake be corrected and the extra amount refunded. I tried to get help through the Netflix website, but I was constantly redirected to different pages and could not reach a real representative. My account is used in Sakarya on a MacBook and TV, and my contact email is Se******@gmail.com**. This is the first time I have experienced such a problem, and I want my grievance to be resolved immediately.
Hello there, hope you're having a great day. I am a proud subscriber of the Netflix streaming service. Back on March 17, 2024, I had the unfortunate experience of being charged twice for something, and it's been quite a hassle trying to get it resolved. They're shifting blame, claiming it's the bank...
I am a Netflix Standard plan subscriber, paying ₺176.99, and as of September 22, 2025, I am unable to watch any movies or series on my Android device. I can log in without any issues, but on every profile I face the same problem: nothing loads, and the screen shows error code 3.1. To fix this, I hav...
I signed up for a one-month Netflix membership on December 31, 2024, and continued without saving my card. However, on February 21, 2025, ₺230 was deducted from my account without my consent. First, how is it possible for Netflix to charge my card when I didn’t save it on my account? Second, the ti...
In February 2024, I signed up for Netflix on behalf of myself. The monthly charge was ₺ 119.99. When I checked my credit card, I saw that the subscription cost had been charged twice within two days, and to my amazement, in US dollars. I contacted Netflix customer service, who stated that "a friend ...
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