Hello there, hope you're having a great day. I am a proud subscriber of the Netflix streaming service. Back on March 17, 2024, I had the unfortunate experience of being charged twice for something, and it's been quite a hassle trying to get it resolved. They're shifting blame, claiming it's the bank's fault. According to the bank, the problem is actually with Netflix. There is absolutely no chance that the state-owned bank would deceive. Kindly address this matter with urgency. I have a standard membership, which costs ₺119 per month.
In February 2024, I signed up for Netflix on behalf of myself. The monthly charge was ₺ 119.99. When I checked my credit card, I saw that the subscription cost had been charged twice within two days, and to my amazement, in US dollars. I contacted Netflix customer service, who stated that "a friend ...
Even though I stopped my Netflix account, on September 21, 2024, at 14:05, ₺299 was taken out of my bank account. There was a transaction that took place without my knowledge. I'm now asking the officials to quickly return the ₺299 to my account. Similar things have happened to me with other compani...
On September 2, 2025, I purchased the Netflix Standard plan, but on February 25, 2025, I noticed a charge of ₺379.99 on my card. Even though I only use the Standard plan, my account was automatically upgraded to Premium without my consent, and the higher fee was charged. I am the sole user of this a...
I signed up for a one-month Netflix membership on December 31, 2024, and continued without saving my card. However, on February 21, 2025, ₺230 was deducted from my account without my consent. First, how is it possible for Netflix to charge my card when I didn’t save it on my account? Second, the ti...
I am unable to cancel my Netflix subscription despite multiple attempts. Each time, it states that my membership will remain active until a specific date, but once that date passes, the subscription continues without my consent. On top of this, Netflix has charged my bank account twice on the same d...
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