I am using a monthly subscription with MyIQ and recently discovered that I have been charged even though I was not aware that the subscription was still active. On 19 January, an amount of 45,187 KRW was withdrawn from my account unexpectedly, and I only realized this after checking my statement. I believe there have been at least two unexpected charges, and I did not clearly recognize that the subscription would continue and take these payments. Because of this, I would like my monthly MyIQ subscription to be cancelled immediately, and I request a refund for the unexpected charges that were taken without my clear awareness or consent to continue. I have already reached out regarding this issue but I have not yet received any response. I kindly ask that my subscription be terminated and that the unjustified payments be refunded to me as soon as possible.
I am writing this complaint from Poland. I subscribed to the myiq.com service after seeing an online advertisement that offered the first week at a discounted price of 0.99 USD. At the time of subscribing, I was not consciously aware that I was entering into an ongoing weekly subscription or that I ...
On January 2, 2026, when I checked my debit card transactions, I noticed that MyIQ had charged $38 under the name of a “membership”, without my knowledge or explicit consent. Prior to this transaction, I did not receive any email, SMS, or notification of any kind. Although I only used MyIQ for an I...
On 24 May, I used the MyIQ platform for a thesis-related task. However, without my consent, the platform has been charging my account €14.99 every week—on 31 May, 7 June, and 14 June. I never agreed to a recurring membership, nor was I informed that such automatic billing would take place. Despite ...
On December 9, 2025, at 10:35 PM, an amount of $43 USD was charged to my Ziraat Bank account by myiq.com, even though I never gave any consent, authorization, or prior approval. I did not start any subscription, make any purchase, or receive any notification by SMS or email regarding this charge. A...
On 31/08/2025, I completed a 29-question IQ test with shapes on Myiq.com. To see my results, I was asked to pay around 47₺, which I did via credit card. At no point during the payment process was there any clear information about a subscription or additional charges. To my shock, after completing t...
Comments