If MyFamio charged you after the free trial ended, you can try to cancel the subscription and request a refund by following these steps:
Check if the subscription is still active;
• Open the platform where you subscribed:
– Apple App Store
– Google Play Store
– MyFamio website
Cancel the subscription immediately;
• On iPhone:
– Settings → Apple ID → Subscriptions
– Select MyFamio
– Tap Cancel Subscription
• On Android:
– Google Play → Payments & Subscriptions
– Select MyFamio
– Tap Cancel
• Website subscriptions:
– Log into your MyFamio account
– Open billing or account settings
– Turn off auto-renewal
Request a refund;
• Contact MyFamio support with:
– Payment receipt
– Subscription date
– Charged amount
– Trial details
• Explain if:
– You forgot to cancel
– You did not receive a reminder
– You did not use the service after renewal
Keep screenshots and emails as proof in case you need to dispute the payment with your bank.
If MyFamio refuses to help or continues charging you, you can share your experience or file a complaint on Xolvie to connect with others and seek support.
