Monkey App charged me after cancellation, how can I get a refund?

If Monkey App charged you after you canceled your subscription,

Check whether the subscription is actually canceled;

• On iPhone:
– Settings → Apple ID → Subscriptions
– Find Monkey App
– Confirm it shows “Expired” or “Canceled”

• On Android:
– Google Play → Payments & Subscriptions
– Check that Monkey App is no longer active

Collect proof of cancellation;

• Save:
– Cancellation confirmation emails
– Screenshots of subscription status
– Payment receipts
– Bank statements showing the charge

Request a refund;

• Contact Monkey App support and provide:
– Your account email
– Transaction details
– Cancellation date
– Screenshot of the charge

• Ask for:
– Refund of the post-cancellation charge
– Written confirmation that billing has stopped

Contact Apple or Google if applicable;

• Apple:
– reportaproblem.apple.com

• Google Play:
– Open Order History
– Select the purchase
– Tap “Report a problem”

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.