Unauthorized Recurring Charges Related To The MoboReels Mobile App

32

I am writing regarding unauthorized recurring charges related to the MoboReels mobile app, which is operated by CHANGDU (HK) TECHNOLOGY LIMITED. I originally subscribed through the MoboReels app to watch short dramas and videos, but the subscription does not appear anywhere in my account or subscription settings, so I have no way to manage or cancel it. Despite this, I have been charged from my bank card by CHANGDU (HK) TECHNOLOGY LIMITED, including charges on 18 September 2026 and 25 September 2026. Since the subscription is not visible in my account, I am unable to cancel it myself and these payments are being taken without my clear and ongoing consent. I have already tried to contact MoboReels / CHANGDU (HK) TECHNOLOGY LIMITED about these unauthorized charges, but I have not received any response so far. This situation is causing me financial and practical inconvenience, as I cannot stop the payments from their side. I request an immediate cancellation of any active subscription associated with my details and a full refund of the latest charged amount. I also ask that my account and payment method be secured so that no further unauthorized charges are made in the future.

Comments

Did you get an answer to this? I'm having the same problem

Similar Complaints

Urgent Unauthorized Billing From Moboreels

49

On July 21, 2026 and July 28, 2026, I was charged 29.99 USD each time via my Apple Card for a Moboreels subscription lin...

MoboReels Charged My Card After Apple Subscription Cancellation

11

I had a short movies/series subscription with Ant*MoboReels that I started through Apple. I canceled this subscription t...