The Miniso website didn’t provide full information about a product’s composition or materials — where can I find the complete description?

Xolvie
Xolvie Resolution Specialist November 30, 11:45 am

Where to find complete product information if the Miniso website lacks details about materials or composition:

Sometimes Miniso product pages show incomplete data — missing material composition, safety info, volume, or detailed specs. First, open the product page in your account/order history; in some cases, extended details appear only after purchase.

1. Contact Miniso support:
Support agents often have access to full product specifications not shown on the site. You can request:
• full composition
• safety or care instructions
• photos of the packaging with all details

2. Check the product packaging:
If you already received the item, read the label and box carefully. Manufacturers must list materials, instructions, and warnings. If the real details differ from the website description, you can return the item as “not matching the description.”

3. If Miniso refuses to provide full info:
If the store misleads customers or hides important details, report it on Xolvie to highlight the issue and protect other buyers.

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