Minichat Takes My $11 Unban Payment But Never Lifts the Ban

Efe
Minichat

Despite receiving a ban on the Minichat app, I'm not getting what I paid for. I got banned within the app, and I actually accept that the reason given for the ban was justified. However, about 2 hours ago, I made an $11 payment through Paycell to have my ban lifted.
Even though I made the payment, my ban still hasn't been removed, and there's no support or customer service area within the app where I can reach out about this. I also haven't received any information or response after making the payment. I still have the receipt and invoice for the payment, and my order number is 710150862405.
I am requesting that the ban on my account be lifted urgently in exchange for the $11 payment I made, and that my situation be resolved.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Minichat support is not replying to me, how can I escalate this?

1 Comment35 Complaint

Similar Complaints

MiniChat Uses Long Bans to Pressure Users Into Paying

Fırat
Minichat
2

I was unfairly banned from the MiniChat application, and the app is telling me that the ban will only be removed if I ma...

Minichat Bans Paid Account and Ignores Customer Complaint

Abd
Minichat
151

I am using the Minichat customer support service, and I am extremely dissatisfied with how my issue has been handled. On...

Minichat Permanently Bans Account After Shared Phone Login

Emrullah
Minichat
50

On the Minichat app, after my account named “Emrullah” logged in from the same phone as my younger brother, it was perma...

Banned on Minichat for No Reason — How to Get My Account Back

İbrahim
Minichat
114

While using the Minichat app on my iPhone 11, I was suddenly banned about 10 minutes ago without any prior warning. I wa...