Minichat charges for VIP features but doesn’t explain the terms, how can I address this situation?

If Minichat charges for VIP features without detailing the terms, the most effective approach is to file a claim with evidence and demand transparency. Here are practical steps:

• Offer screenshots: Save screens of the VIP membership ad where clear conditions (price, duration, renewal) don’t appear.

• Payment history: Keep card, PayPal, or bank receipts showing the date, amount, and purchase description.

• Official support: Open a ticket at their website under Billing / Subscription. Attach your screenshots and demand access to the full terms or a refund.

👉 If Minichat doesn’t respond, post your claim on Xolvie, where your case will be documented and you’ll get support until Minichat clarifies its VIP terms or refunds the charges.