First check whether the payment appears in your Google Play order history and whether it was a subscription or in-app purchase.
Gather evidence;
• Save screenshots showing:
– The unexpected charge and amount
– Your Micro Drama subscription or purchase status
– The Google Play receipt and order ID
– Any previous cancellation or refund request
If the purchase was made through Google Play, submit a refund request through Google Play → Payments & subscriptions → Budget & order history → Report a problem.
Google says eligibility depends on the purchase and timing; requests made within 48 hours may qualify, while after 48 hours you should contact the app developer.
You can also contact Micro Drama's developer and include your receipt, order ID, charge date, amount, and account details.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
