Genshin Impact Verification Code Email Fails to Deliver, Blocking Account Access
May 16 4:57 PM
I am unable to access my account because the verification code required to log into HoYoLAB's online game, Genshin Impac...t, is not reaching my email address. Due to this issue, I cannot log into the game or use my account. On May 13, 2026, at 4:04 PM, I contacted support, and they responded on May 1