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Kiwi.com Refusing Full Refund for Airline Schedule Change
I booked a connected flight on Kiwi.com, but one of the flight schedules was changed by the airline by more than 16 minu...tes. At the time of booking, I was provided with a "Kiwi Guarantee." According to civil aviation regulations, if a flight is rescheduled by more than 16 minutes, the airline is obl