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Turkcell Refused to Switch My Line to Prepaid After Contract Ended
The contract for my Turkcell postpaid line ended on March 9, 2026. On March 10, 2026, I called customer service and requ...ested that my line be converted to a prepaid plan. However, the customer representative named H** (employee ID 90106383)** repeatedly refused my request, even though I clearly sta