Altaf

Hello Yo Account Banned: “Failed to Obtain User’s Information” Error

Altaf

Hello Yo

September 5 8:13 PM1

I am writing regarding my Hello Yo account, which has been banned for about one year. My Hello Yo ID is 1609789*** and m...y device is Xiaomi 11i. When I try to submit an appeal through the application, I receive the error “Failed to obtain user’s information” so I cannot even complete the appeal proce...