Melolo removed my watched episodes, how can I recover my progress?

If Melolo removed your watched episodes or progress,

• First, check your watch history;

– Open Melolo → Profile / Library / History
– Look for “Watch history” or “Collection”
– Your progress may still be saved there

• Make sure you’re on the same account;

– Log out and log back in
– Check if you used Google / Apple / guest login before
– Using a different login can reset your progress

Check app issues;

– Update the app to the latest version
– Restart or reinstall the app
– Progress can disappear temporarily due to bugs or updates

Look for auto-reset reasons;

• Common causes:
– App update or cache reset
– Switching devices without logging in
– Watching as a guest (progress not saved)

Try recovering manually;

– Search the same drama again
– Episodes often resume automatically when reopened
– Melolo uses quick “resume playback” features for episodes

Contact support;

• If progress is completely gone:
– Reach out via app or official site

• Write:
– “My watch progress disappeared. Please restore my history or account data.”

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.