I bought a blender on sale at MediaMarkt, but they charged me the full price, how can I receive the difference?

Xolvie
Xolvie Resolution Specialist December 21, 2024 1:56 pm

To claim the difference in the price of the blender purchased on sale at MediaMarkt, follow these steps:

Check the purchase ticket and the offer: make sure that the price charged does not match the promotional price and take a screenshot or save the advertising flyer showing the discount.

Contact customer service: Log on to the website to report the problem. You can do this through the contact form or by calling the phone number listed for your region.

Provide key information: Include the order or ticket number, a description of the problem, and attach proof of the offer (screenshots or images of the brochure).

Visit a physical store: If the purchase was made in person, bring the ticket and proof of the offer to the customer service counter to request a price correction.

Check deadlines and rights: According to the law, you can request a correction within a reasonable period of time. MediaMarkt usually responds within a few days and may refund in the same form of payment.

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