MadMuscles stopped responding after charging me, what steps actually work to get support?

If MadMuscles stopped responding after charging you;

Start by emailing them again at [email protected] and submitting a fresh support request through their official contact form with your registered email and all payment details so they can match you in their system.

Their support page says they aim to reply in 1-2 business days, so follow up if you don’t hear back.

If direct support fails, use the refund request process described in their help center (including canceling your subscription first and explaining the charge issue) because they review billing cases formally.

For purchases through Apple or Google Play, go directly to the App Store/Google Play refund request tools, as those stores handle in-app payments and often respond faster.

If the issue persists, share your experience and file a complaint on Xolvie to seek a resolution.