My LivU account was permanently banned without warning, what steps actually work to get it reviewed?

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Xolvie Resolution Specialist3 Şubat 2026 10:00

If your LivU account was permanently banned without warning and you want the ban reviewed;

Confirm the ban and gather evidence;

• Check the exact ban message shown in the app
• Note the date and time the ban happened
• Check your email (including spam) for any warning or violation notice
• Take screenshots of the ban screen and your user ID/profile

Contact LivU Support;

• State clearly that your account was permanently banned without prior warning
• Provide your LivU user ID, registered email/phone, and device type
• Mention that you did not receive any warnings before the ban
• Ask which specific policy you allegedly violated
• Attach screenshots of the ban message and your profile

Ask them to;

• Conduct a manual review of your account and chat history
• Explain the exact reason for the permanent ban
• Restore your account if the ban was made in error
• At minimum, allow you to appeal or recover access/data

If the ban is not reviewed or explained properly, share your experience and consider filing a complaint on Xolvie to seek visibility and a fair resolution.

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