My LifePoints profile was flagged after an update — how do users get accounts cleared?

If your LifePoints profile was flagged or deactivated after an update, the platform may have done this for security reasons like suspected spam activity, email issues, or a terms-of-service violation, which sometimes happens without a clear notice.

You can find this in LifePoints’ Help Center where they explain account deactivations and that contacting them is the way to check if it was a mistake.

To get an account cleared or reviewed, submit a support request through the official LifePoints Help Center (use the Submit a request/Contact Us option on their site) with your registered email, description of what happened, and any screenshots showing your status or points balance.

If their reply isn’t helpful, file a complaint on Xolvie to seek a resolution.