Hello, I’ve been playing eFootball for years and have always supported the game by purchasing MC. However, I’m now dealing with a serious issue that’s preventing me from making any in-game purchases. Every time I try to buy MC, I get an error message saying: “Your transaction could not be completed, please try another card.” I’ve followed the instructions and tried multiple cards — all of which have sufficient funds — yet none of them work.
This ongoing error is extremely frustrating. I want to invest in the game, and I’m literally being blocked from doing so. It’s unacceptable that I’m willing to spend my money (₺) but can’t because of a system issue on Konami’s end.
Konami, I need this problem fixed immediately. Don’t push paying players away with unresolved technical errors. Please investigate this MC purchase issue and allow me to buy in-game currency without these constant transaction failures. I’m asking for a fast, permanent solution — and proper support for loyal players like me.
I’ve been dealing with the 3-26-0-0 error in eFootball for the past two months, and I’m beyond frustrated at this point. No matter what I try, the issue doesn’t go away. I can’t make any in-game purchases, I can’t sign new players, and I can’t progress at all. The game has become unplayable, and it’...
I attempted to purchase MC on Konami's online platform multiple times, but I keep receiving a persistent payment error. My account has sufficient funds, and all payment permissions are active. Despite this, the system refuses to process the transaction. Just a week ago, I successfully bought MC wit...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
I am unable to access my old Efootball mobile account, which was registered under the email address c***********@gmail.com**. I had made approximately 500₺ worth of in-game purchases on this account. Today, when I tried to log in, even though I entered my email address correctly, the system repeated...
I recently made a purchase on Konami for eFootball coins, and while the transaction was confirmed, I never received the in-game currency. This isn't the first time this has happened, and it’s extremely frustrating. I want my money back or the coins delivered immediately. If this issue isn’t resolved...
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