Dear Konami team, I’m writing this with deep frustration and disappointment. I recently spent my last remaining balance in eFootball to finally get the one player I’d been dreaming of—Luis Suárez. I already had Messi and Neymar, and adding Suárez completed the perfect lineup I had been building for so long.
But due to a mistake, I accidentally deleted Suárez from my team. In a panic, I used up the rest of my funds trying to recover him through more player packs, but I had no luck. Now I’m completely out of money, and Suárez is being removed from the packs tomorrow. I’m not a wealthy person, and this wasn’t just a player—it was something I genuinely looked forward to every time I played.
Konami, I’m begging you: please return Suárez to my account. I’ve supported your game, and all I ask is a second chance to keep the joy I had from playing it. Don’t let this mistake cost me everything I built. Help me restore my trust in the game and continue playing with excitement and hope.
I was about to make a trade with someone in PES Mobile, and during the process, my account was stolen. I’ve reached out for support, but I still haven’t received any help from Konami, and my account has not been returned. This wasn’t just any account—it was a high-level account I spent a lot of time...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
My Efootball account, linked to the email m*********@gmail.com**, was recently stolen. On social media, a user named “tks” contacted me and asked for some of my details. After I provided this information, my account was hacked, and I have not been able to log in since. When I reached out to Konami c...
When I logged into eFootball today, I couldn't help but notice that all of my in-game currency had vanished. I'm unsure about the cause of this situation, and I have concerns regarding the security of my Konami account. I've been playing this game for quite a while now, and I've dedicated a signific...
Hello Konami, my eFootball 2025 Mobile account was hacked, and all my players were deleted. My team’s overall strength was 3,253, and now everything is gone. I have spent 5.5 years building my team, putting in countless hours of effort, and now I am completely devastated. For the past week, I have ...
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