If IMO messages are delayed or not delivered,
Check your internet connection;
• Switch between Wi-Fi and mobile data
• Test speed (slow/unstable = delayed messages)
• Restart router or toggle airplane mode
Messaging delays are usually network-related.
Disable battery restrictions;
• Go to settings → battery
• Remove IMO from battery saver / optimization
• Allow background activity
Restricted apps can’t send messages in real time.
Check background data;
• Enable:
– Background data
– Unrestricted data usage
If disabled, messages send only when you open the app.
Update or reinstall IMO;
• Update to latest version
• If already updated → reinstall
Buggy versions often cause delivery delays.
Clear app cache;
• Settings → Apps → IMO → Storage → Clear cache
This can fix syncing issues.
Check system time;
• Set date & time to automatic
Wrong time settings can delay message syncing.
Test the issue;
• Send messages on another app
• If all apps lag → network issue
• If only IMO → app-specific problem
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
