I am not receiving imo verification codes on my number, what should I do?

If you are not receiving IMO verification codes on your number,

Verify your phone number;

• Enter your number correctly
• Select the correct country code
• Avoid extra digits or spaces

Even a small error will block the code.

Check your network;

• Make sure you have strong signal
• Toggle airplane mode on/off
• Restart your phone

Weak signal can delay or stop SMS delivery.

Check SMS settings;

• Ensure your inbox is not full
• Disable spam filters or SMS blocker apps
• Allow messages from unknown numbers

Codes can be blocked silently.

Avoid too many requests;

• Wait at least 1–2 minutes before retrying
• Multiple attempts can trigger a temporary block

Use alternative options;

• Tap “Call me instead” if available
• Try using a different device with the same SIM

Contact your mobile operator;

• Ask if international or automated SMS is blocked
• Request them to enable it if needed

This is a very common issue.

Reinstall IMO;

• Delete and reinstall the app
• Try verification again

If the issue still continues;

• Contact IMO support with your number
• Mention: “Verification code not received”

If they don’t respond;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.