Hypnozio App Charges Unauthorized $53 Monthly Fee After 1-Week Course Purchase
On April 24, 2026, I purchased a 1-week course from the Hypnozio app. Even though I only intended to purchase this single-week course, a monthly subscription fee of $53 was deducted from my card on May 1, 2026, without my permission or consent. I saw no clear disclosures or agreements regarding automatic renewal, recurring payments, or ongoing subscriptions during checkout or within the app. Furthermore, before this transaction went through, I received no confirmation SMS, notification message, or authorization request from Denizbank.
Although I tried to cancel the subscription through the app, I cannot cancel it by any means, and I cannot reach any phone number for the company. I reported the situation to them via email, but I have received no response. Since money was withdrawn from my card without my knowledge or consent, I am also filing a transaction dispute with Denizbank and demanding an investigation into this matter.
I have been left completely wronged because Hypnozio charged my card without clear disclosures, prevented me from canceling the subscription, and Denizbank processed this transaction without sending any confirmation message. I demand an immediate, full refund of the unauthorized $53 charged to my card—either from Hypnozio or Denizbank—along with the complete cancellation of my Hypnozio subscription and a thorough investigation of the transaction by Denizbank.
