Request For Unsubscription And Refund - Quxin

I am a Maya user in the Philippines and I recently discovered a payment that appears to be related to an unwanted or accidental subscription. On 19 July 2026, an amount of PHP 190.00 was charged from my Maya account to “Hong Kong QuXin Technology Limited” and the transaction shows as completed in my Maya app. I do not clearly know what this service is, how this subscription was created, or when my Maya account was linked to this merchant. I am concerned that my Maya account may be linked or subscribed to this merchant without my clear consent or understanding. I want to avoid any further charges and to make sure my account is secure. I kindly request that you investigate this transaction and the possible subscription connected to “Hong Kong QuXin Technology Limited” unlink my Maya account from this merchant, cancel any active subscription related to it, and ensure that no further payments are processed. I also request a full refund of the PHP 190.00 that was charged for this unwanted or accidental subscription. I am ready to provide any additional information or screenshots you may need to review this case and resolve the issue.