I was charged twice by Geosite, what should I do to get my money back?

If you were charged twice by Geosite for the same purchase or subscription, first check whether one of the charges is still pending, as duplicate authorization holds sometimes disappear automatically.

If both charges have been posted, contact Geosite support immediately, provide both transaction IDs, payment dates, amounts, and request a refund for the duplicate charge.

Keep screenshots of your bank statement, payment confirmation, and any correspondence with Geosite.

If you do not receive a satisfactory response within a reasonable time or your refund is refused despite the duplicate billing, consider filing a complaint on Xolvie to seek a resolution.