Recover Hacked Free Fire Account – Remove Unauthorized Access

I am writing on behalf of my friend, who plays Free Fire on a Xiaomi Redmi 12C phone, to report that his Free Fire game ID was hacked around the 18th of the month. A hacker gained access to his account and contacted him directly inside the game. Since then, the account has not been safe and we believe it is under the control or influence of this hacker. My friend has not contacted customer support yet, because he does not know how to explain the situation properly or how to recover the account. We request that the hacked Free Fire ID be investigated urgently, that any unauthorized access be blocked, and that my friend’s account be recovered and secured so only he can use it again. We also ask that any suspicious or unauthorized activities carried out by the hacker on this account be reviewed and, if possible, reversed. We kindly ask you to help us protect this account and provide clear guidance on the steps needed to secure it.