Garena Free Fire Name and Email Changed by Hacker


I have a serious problem with my Free Fire account that was linked to my Facebook account. My account was hacked on 13 July 2025 at around 7:15 pm Nepal time, and since then I have completely lost control of it. Before the hack, my account had my own name and details, and after the hack the person who took my account changed the in‑game name and the email address linked to the account. The first screenshot I attached shows how my account looked before the hack, and the second screenshot shows how it looks after the hacker changed the profile and username, even though it is the same ID. Because of these changes, when I log in with my Facebook now I no longer see my real original account, but a different profile as if it is a new account. I use a Samsung A21s mobile phone to play Free Fire. Over time I have spent around 5000 in money on this Free Fire account for in‑game items and progress, and I do not want to lose what I have paid for. I previously tried to contact Facebook support about this issue, but I did not receive any helpful response and my account is still not recovered. I kindly request that my original Free Fire account, which was linked to my Facebook, be fully recovered and returned to me, and that the hacker’s access be completely removed. I also ask that all the progress and purchases on that original account be preserved and restored to me, because I only want this hacked account back and I am not asking for any other compensation from Garena.








