Garena Free Fire Account Recovery Failed

I have been playing on my Garena Free Fire account for about 7 years and this is my personal account. It is linked to my Gmail login and I have spent more than 300,000 (three lakh) on in‑game purchases over the years. Today between 6:00 and 7:00 pm, I noticed that my account appears to have been hacked by someone from Bangladesh while I am living in Nepal. When I now try to log in and recover my Free Fire account, I get an “ACCOUNT RECOVERY” screen and then a “Request failed” error message, and I cannot access my account anymore. I did not give my account to anyone, I am not involved in hacking, and I have never authorized any other person to use or change my account. It seems that the hacker has made or is making in‑game purchases using my account and is using all the items and progress that I paid for. I have not yet been able to get help from support and I am very worried about the safety of my account and the money I have already spent. I kindly request Garena Free Fire to urgently secure my account, stop any unauthorized access, and restore my full access to the account. I also ask you to check all suspicious activity from the time of the hack and help me protect my purchases and game progress.