Free Fire Team Ban Without Cheating: How to Recover Access

My Free Fire account name is ADUANHDZAI and my UID is 6771058692. Recently, my account has been team banned, although I have never used any cheating software or behaved disrespectfully towards my teammates. I always try to play fairly and follow the game rules. After noticing the team ban, I contacted Garena Free Fire customer support, but I have not received any response so far. This situation makes me very disappointed because I do not know the specific reason for the ban and I cannot participate in the game as before. I kindly request that you recheck my account and remove the team ban if possible. I am a fair player and I would like to continue playing Free Fire on my account. I hope you will review my case and help me regain normal access to the game.