Free Fire ID Banned for Third-Party Software by Mistake

Hello Free Fire customer support team, My Free Fire account with the ID 1641046920 was banned on 1/8 without any clear reason given to me in detail. When I tried to log in, I only saw that the account was banned, and I was informed it was due to third‑party software. I respectfully state that I have never used any third‑party software, cheats, hacks or illegal tools on this account. I always play fairly and follow the game rules, and I do not share my account or use any unsafe applications. Because I did not violate the rules knowingly, I believe this ban may be a mistake or an automatic detection error. I kindly request that you carefully recheck my account and review the logs and actions related to ID 1641046920. Please remove the ban from my account if possible, or at least explain the exact reason and evidence for this ban so that I can understand what happened. Thank you for your time and support.