Garanti BBVA Bank, which considers itself a bank, is the most annoying and patient consumer bank. Even though I've tried dozens of times, there is no problem with my daily limit; even though I haven't withdrawn a penny in days and have made my settings through the application for weeks, it informs me of the daily withdrawal limit. We can't reach them when we call, and we can't withdraw funds. The same thing happened last month; they are doing everything to avoid paying the money. Don't be a warranty customer; don't let this happen.
I want to share my experience with Garanti BBVA. I have been a customer of this bank for several years and always adhered to payment deadlines for my loans. Last year, because I was two days late on my credit card loan payment, they restricted several features, such as cash withdrawals and money tra...
The customer service I received from Garanti Bank was absolutely terrible, been an absolute nightmare attempting to get in touch with their customer service department for the past few weeks. even contacting their customer service has been a tremendous challenge for me. There is no clear way to na...
Garanti Bank's credit card debt restructuring customer service is a complete mess. My card is 7 days overdue, and I haven’t made a payment yet. I want to restructure my debt in line with the new law and the BDDK’s decision, but I can’t reach anyone to assist me. The customer representative gives a n...
On April 21st at 7:00 PM, I spoke with a Garanti BBVA representative named D*** regarding a major issue: all virtual cards have stopped working due to a system change. During the call, the line was abruptly cut off. When I called back, I was told the issue would be resolved “within 20 minutes.” Now ...
I highly recommend steering clear of Garanti BBVA because of the unsatisfactory condition of their ATMs and the ongoing problems I've encountered with them. Numerous ATMs are out of order or in poor condition, turning simple transactions into a frustrating experience. Every time I’ve reached out for...
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