On March 19, 2024, an annual card fee of ₺583.00 was charged to my Garanti Bonus Trink credit card ending in 5549********4316. I request the cancellation of the annual card fee in accordance with the provisions of the law and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law No. 6502 dated May 28, 2014, card issuers are obliged to provide consumers with a credit card type that does not charge an annual membership fee or similar fees. Furthermore, according to Article 6 of Law No. 4077 on Consumer Protection, amended by Law No. 4822, the membership fee charged by your bank does not represent any service, is predetermined, and cannot be negotiated, making it an unfair term. Additionally, based on the final judgment of the 13th Civil Chamber with file number 2011/4736 and decision number 2011/11579, there is a definite ruling that annual card membership fees, as well as retroactively charged card fees, must be refunded according to Article 125 of the Turkish Code of Obligations and the decision of the General Assembly of Civil Chambers numbered 2010/1-93-88. I demand the refund of the annual card fees. Otherwise, I will resort to legal action and declare that I will cancel all my accounts and credit cards with your bank.
On April 12, 2024, an annual card fee of ₺678.50 was charged to my Garanti Bonus Money credit card, ending in 3036. I demand the cancellation of the annual card fee in accordance with the provisions of the law and without any additional conditions. According to Article 31, Paragraph 3 of the Consume...
On August 31, 2024, an annual card fee of ₺583.00 was charged to my Garanti Bonus Trink credit card ending in 3030. I request the cancellation and refund of this fee, based on the legal provisions mentioned below and without any additional conditions. Consumer Law, May 28, 2014, Article 31, Paragra...
On October 25, 2024, an annual card fee of ₺583 was charged to my Garanti Bank Bonus credit card ending in 2028 without my knowledge or approval. I request the refund of the ₺583 charge and the cancellation of the membership fee based on the following legal provisions without any additional conditio...
On October 3, 2024, an annual membership fee of ₺678.50 was charged to my credit card ending in 3011. I am requesting the cancellation and refund of this fee by the relevant legal provisions, without any additional conditions. Under Article 31, Paragraph 3 of the Consumer Law dated May 28, 2014, car...
I'm writing to contest the ₺583 annual card fee charged to my Garanti Bonus credit card (ending in 5026) on July 19, 2024. I've been using this card regularly and making payments on time. I'm requesting the cancellation and refund of this fee based on the following legal provisions, without any addi...
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