On October 3, 2024, an annual membership fee of ₺678.50 was charged to my credit card ending in 3011. I am requesting the cancellation and refund of this fee by the relevant legal provisions, without any additional conditions. Under Article 31, Paragraph 3 of the Consumer Law dated May 28, 2014, card-issuing institutions are obligated to offer a type of credit card that does not charge an annual membership fee or similar fees to consumers. According to Article 6 of the Law on the Protection of Consumers No. 4077, as amended by Law No. 4822, the membership fee your bank charges is considered an unfair condition, as it does not correspond to any specific service, was pre-drafted, and cannot be negotiated due to its inclusion in a standard contract. In line with the decision of the 13th Civil Chamber, case number 2011/4736 and decision number 2011/11579, as well as Article 125 of the Code of Obligations and General Assembly decision 2010/1-93-88, it has been definitively ruled that retroactive card fees must also be refunded. Based on current legal regulations, I request the cancellation and refund of the annual card membership fees charged. Otherwise, I hereby declare that I will initiate legal proceedings, pursue all legal remedies, and file a complaint with the Consumer Arbitration Committee. Additionally, I intend to submit a written request to cancel my BBVA Garanti Bonus credit card.
On April 12, 2024, an annual card fee of ₺678.50 was charged to my Garanti Bonus Money credit card, ending in 3036. I demand the cancellation of the annual card fee in accordance with the provisions of the law and without any additional conditions. According to Article 31, Paragraph 3 of the Consume...
On October 25, 2024, an annual card fee of ₺583 was charged to my Garanti Bank Bonus credit card ending in 2028 without my knowledge or approval. I request the refund of the ₺583 charge and the cancellation of the membership fee based on the following legal provisions without any additional conditio...
An annual membership fee of ₺776 was charged to my Garanti BBVA credit card ending with 6016 on 31.01.2025. I request the cancellation and refund of this fee in accordance with the legal provisions listed below, without any additional conditions. (The fee was charged without prior notice as of 01.02...
On March 19, 2024, an annual card fee of ₺583.00 was charged to my Garanti Bonus Trink credit card ending in 5549********4316. I request the cancellation of the annual card fee in accordance with the provisions of the law and without any additional conditions. According to Article 31, Paragraph 3 of...
On 26.07.2024, an annual card fee of 678.50 TL was reflected on my Bonus Gold credit card ending in 0021 belonging to Garanti BBVA. I request that the membership fee be canceled in accordance with the legal provisions specified below and without any additional conditions. 'According to the 3rd parag...
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