I recently tried to take advantage of a promotion offered through Garanti Bank's BonusFlaş app. The promotion promised 3 installments for Motor Vehicle Tax (MTV) payments made through gib.gov.tr. However, when I made the payment using my Troy card, the call center informed me that the installment option wasn't available. This contradicts the campaign details, which explicitly state that Troy cards are included in the offer.
I applied for a Troy card to take part in Garanti Bank's 9-installment campaign for education payments through the Bonus...Flaş app. I received my card on October 30 and activated the campaign via BonusFlaş on the same day. I made the payment on October 31. Afterward, when I checked the campaigns I par
Between May 1 and May 31, 2024, Garanti Bankası advertised that spending 1,500₺ with a Bonus card would earn a 250₺ Bonu...s. I joined the campaign via the BonusFlaş app and made the necessary purchases. The app indicated I had earned the 250₺ bonus, which was supposed to be credited in June. When no b
I enrolled in Garanti Bank's +6 installment campaign for school payments through the mobile app. After completing the sc...hool payment, I realized that the interest-free 6 installments were not applied. I contacted Garanti Bank’s customer service, and they informed me that my participation in the camp
In September, a Garanti BBVA customer representative called me, offering a promotion where I would receive ₺500 bonus fo...r setting up one bill payment instruction and ₺1000 bonus for two. I found the offer appealing, so I set up two bill payment instructions: one for Başkent Natural Gas and another f
I joined the “Invite and Earn” campaign for my credit card through Garanti BBVA mobile banking in the October 2025 perio...d, and according to the campaign terms, the ₺5000 bonus was supposed to be loaded onto my card the following month. However, even as the month has ended, this bonus has still not b
