Dealing with Garanti Bank has been an absolute drain on my energy. My account has been blocked for six months now, and throughout this entire period, neither the enforcement office nor Garanti Bank has offered any solution. On top of that, they've blocked my account a whopping 7 times! They keep draining my account, and I can't get to my money at all. I’ve submitted a criminal complaint to the prosecutor's office because it’s totally ridiculous to put multiple blocks on a single account—one should suffice. I’m determined to get my money back, plus interest, and I won’t stop fighting until this is sorted out. Garanti Bank's approach is completely unfair, and I'm just waiting for a real solution.
₺14,000 has been taken from my Garanti BBVA account without my consent. I promptly blocked my card and initiated an official dispute as soon as I identified the problem. I felt a wave of relief when the money was returned to my account shortly after. About a month and a half later, I was surprised t...
Approximately one month ago, Garanti Bank unilaterally terminated our business partnership and, after this decision, blocked my access to all banking applications and my credit card so that I could no longer use them. Despite this, the bank demanded that I pay, in a single lump sum, the debts of my ...
We made an educational payment with my spouse's Garanti Bank credit card, taking advantage of the campaign offering 6 installments at the cash price. We also saw in the app that we benefited from the campaign. However, 2-3 days later, the statement arrived, and the entire balance was shown as a sing...
Garanti Bank has repeatedly not delivered on its commitments. They promised me that getting a refund for the card fee would be straightforward, but it turns out to be a struggle every time. For a ₺1000 limit card, I was charged ₺568 in fees. It seems there’s constantly a reason, a narrative, or a re...
I’ve been dealing with an issue at Garanti Bank for the past eight months. I was blacklisted, though I don’t know why. I asked if there was any misconduct on my part, and after reviewing my account activity, they told me there was no issue. I filed an objection, and they claimed to have sent emails,...
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