I’ve been dealing with an issue at Garanti Bank for the past eight months. I was blacklisted, though I don’t know why. I asked if there was any misconduct on my part, and after reviewing my account activity, they told me there was no issue. I filed an objection, and they claimed to have sent emails, but I never received any response. I want to know the reason behind this. They investigated everything as is my right, yet I was blacklisted without cause. I’m asking the authorities to respond, take necessary action, and give me an explanation. I feel like a criminal. I’ve been a customer for years—was I blacklisted just because I was issued a credit card? I don’t even want your credit card. I simply want an answer: why was I blacklisted?
Being a dedicated customer of Garanti Bank for almost ten years, I have always had complete trust in their services. Lately, I received a credit card. I have been using this bank's credit card for years and have never had to pay any annual fees. Surprisingly, following the switch of my salary accoun...
Garanti Bank used my overdraft account to pay my overdue credit card debt without my permission, leaving my account in the negative. I had planned to restructure my credit card debt, but now I am unable to proceed due to this transaction conducted without my knowledge. There are two main issues here...
Hello, I have been a customer of Garanti Bank for years and this is the first time I have encountered such an incident. Unfortunately, Garanti Bank has liquidated me or me without making any declaration. I closed my company. (It was done voluntarily with a transaction without going bankrupt.) Since ...
While I was an account holder with Garanti Bank A.Ş., my customer relationship was unilaterally terminated, and my accounts were closed without any written or verbal justification and without prior notice. Despite repeatedly contacting the bank via branch and customer services, I was only dismissed ...
I contacted Garanti Bank’s customer service about my overdue payments, and they recommended restructuring my debt considering my financial situation back then. I wanted to know if I could use my credit card again once I completely paid off the restructured debt. The rep told me that as soon as I pai...
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