We canceled the promotion through Garanti Bank mobile application and the remaining part of the commitment was withdrawn from our account in cash, but the bank has not removed the blockage for several days. We cannot switch to another bank for this reason. I don't understand what you're trying to do by not letting us leave the bank! I will apply to the Consumer Arbitration Committee today and seek my rights there!
I became a victim due to a security vulnerability at Garanti Bank, and unfortunately, many others are in the same situation. Without my knowledge, someone accessed my mobile banking account, created two virtual cards, increased my credit limit, and made two separate transactions of ₺4,980 each at a ...
I became a member of Garanti Bank through a campaign. Throughout the campaign period, I diligently filled out all the required applications. Unfortunately, when trying to apply for credit using the mobile application, a "transaction could not be completed" warning kept popping up. I reached out to c...
I possess four credit cards issued by Garanti Bank. Despite being assured that no fees would be incurred, fees were ultimately applied. After receiving a Bonus as part of a campaign, I noticed that fees were charged to my account. When I asked about the reason behind this, I was informed that the Bo...
Dealing with Garanti Bank has been an absolute drain on my energy. My account has been blocked for six months now, and throughout this entire period, neither the enforcement office nor Garanti Bank has offered any solution. On top of that, they've blocked my account a whopping 7 times! They keep dra...
Dear Garanti BBVA Officials, I participated in one of the campaigns organized by your bank and although I fully fulfilled the campaign conditions, I could not benefit from the promised reward/discount. Although I have contacted your customer services regarding the issue many times, no clear solution...
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