I got a notification from Garanti Bank saying that bonus points have been added to my card. Unfortunately, the card that received the Bonus points is the one I had to deactivate due to security concerns. Right now, I'm using a brand-new card that the bank gave me. I acquired these Bonus points by actively engaging in relevant campaigns and making qualified purchases in accordance with the established procedures. Could you please transfer the Bonus points I earned to the card I am currently using? (I have also reached out to a customer representative through telephone banking, but despite a significant amount of time passing, I have not received any response).
I’m having a problem with Garanti Bank about the points I got from my online shopping in May. I reached out to them when my points didn’t show up in June, and after they looked into it, they confirmed my points were valid. But ever since then, I haven't been able to upload any new points, and it's q...
I participated in a special promotional campaign by Garanti BBVA designed for former payroll customers. According to the campaign details, I needed to complete three specific tasks within June: transfer at least ₺5,000, spend ₺1,000 using my credit card, and set up one automatic payment order. I suc...
I possess four credit cards issued by Garanti Bank. Despite being assured that no fees would be incurred, fees were ultimately applied. After receiving a Bonus as part of a campaign, I noticed that fees were charged to my account. When I asked about the reason behind this, I was informed that the Bo...
I followed all the steps for Garanti Bank’s credit card campaign, but I still haven’t seen the ₺500 bonus points show up in my account. At first, I noticed that my points were showing up on the system, but then the screens updated, and suddenly, the points disappeared from view. The bank appears to ...
The Garanti Bank Retirement Pension Transfer Promotion Campaign misleads people and fails to fulfill its campaign commitments properly. In this regard, Garanti Bank is once again causing hardship for retirees. On 26/04/2025, I applied through the mobile app to transfer my pension to Garanti Bank. To...
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