On April 15, 2024, Garanti Bank charged me ₺583 for a yearly membership fee on my Bonus credit card, ending with the digit 1015. I formally request that these dues be canceled in accordance with the applicable legal regulations, with no extra restrictions. Article 31, paragraph 3 of the Consumer Law, published May 28, 2014, states that "issuing institutions must provide consumers with a type of credit card that does not charge an annual membership fee or similar fees." Furthermore, pursuant to Article 6 of Law No. 4077, as amended by Law No. 4822, concerning unfair terms in contracts, the membership fee levied by your bank does not correlate to any service, making it an unfair term. The 13th Civil Chamber's verdict also requires refunds for card fees that were applied retroactively. As a result, I want a refund of the membership fee based on these laws and legal precedents. If this problem is not resolved quickly, I will report it to the Consumer Arbitration Board and consider canceling my card and accounts. Your fast intervention in this case is greatly appreciated.
On April 12, 2024, an annual card fee of ₺678.50 was charged to my Garanti Bonus Money credit card, ending in 3036. I demand the cancellation of the annual card fee in accordance with the provisions of the law and without any additional conditions. According to Article 31, Paragraph 3 of the Consume...
On October 25, 2024, an annual card fee of ₺583 was charged to my Garanti Bank Bonus credit card ending in 2028 without my knowledge or approval. I request the refund of the ₺583 charge and the cancellation of the membership fee based on the following legal provisions without any additional conditio...
I'm writing to contest the ₺583 annual card fee charged to my Garanti Bonus credit card (ending in 5026) on July 19, 2024. I've been using this card regularly and making payments on time. I'm requesting the cancellation and refund of this fee based on the following legal provisions, without any addi...
On October 3, 2024, an annual membership fee of ₺678.50 was charged to my credit card ending in 3011. I am requesting the cancellation and refund of this fee by the relevant legal provisions, without any additional conditions. Under Article 31, Paragraph 3 of the Consumer Law dated May 28, 2014, car...
On March 29, 2024, an amount of ₺583 was withdrawn from my Garanti Bank credit card ending with the last four digits 8012, labeled as an annual card fee, without my knowledge under the Garanti Bonus scheme. I kindly request the cancellation of the card fee, as per the legal provisions mentioned belo...
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