Brand Overview: Frosch
Frosch is a German household cleaning brand owned by Werner & Mertz GmbH. Launched in 1986, the brand focuses on ecological cleaning and care products, using plant-based active ingredients and sustainability-oriented packaging.
Contact Info
International Support Email: [email protected]. Germany Consumer Support: [email protected] and +49 6131 964 2475. Customer contact details vary by country.
Industry and Operations
Frosch operates in the household cleaning and consumer goods industry. Its product range covers cleaning, laundry, dishwashing, bathroom care, sanitary cleaning, baby care, and selected personal-care and home-fragrance products.
- Dishwashing detergents
- Dishwasher products
- Laundry detergents
- Fabric softeners and fabric care
- Multi-purpose household cleaners
- Bathroom and sanitary cleaners
- Glass and window cleaners
- Toilet cleaners
- Baby cleaning and laundry products
- Hand soaps and shower gels
- Home fragrances
- Products using plant-based active ingredients
User Sentiment
User feedback varies by product and market. Common customer concerns involve cleaning performance, product formulation, packaging, availability, and difficulties obtaining a satisfactory response to product-related questions or complaints.
- Cleaning performance concerns
- Dishwasher detergent residue or dissolving problems
- Questions about ingredients and formulations
- Product availability and discontinued-product concerns
- Packaging defects or leakage
- Product quality concerns
- Questions about ecological and sustainability claims
- Skin-sensitivity and product suitability questions
- Requests for product replacement or refunds
- Customer service and complaint-resolution concerns
Share Your Experience
Have you used Frosch cleaning or household products? Share your experience, including any issues with product quality, cleaning performance, packaging, availability, refunds, or customer support, on Xolvie.