Please email [email protected] or use their support portal at https://help.farmina.com/hc/en-us/requests/new to contact Farmina's customer service in order to cancel your subscription and request a refund.
You might need to dispute the charges with your credit card provider in order to escalate the situation if you don't hear back from them in a timely manner.
Give them all the necessary paperwork, such as the specifics of your order and the logs of your correspondence with Farmina.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
Related Complaints
Unable to Cancel Farmina Dog Food Order – No Customer Support Response

I ordered Farmina dog food for my pet with allergies, but I needed to cancel the order before it shipped. Unfortunately, I have been unable to cancel it despite repeated attempts. I reached out via email and customer service, but no one has responded or resolved the issue. The only response I receiv...