I subscribed to Eyezy on December 13, 2024, and I now want to cancel my membership. However, there is absolutely no clear option or guidance anywhere on how to cancel the subscription. This lack of transparency is extremely frustrating and feels intentionally deceptive.
I urgently request that my Eyezy subscription be canceled and that the amount of ₺334.12 be refunded to my account. I expect this to be resolved as soon as possible—ideally immediately. If I do not receive a prompt response and refund, I will file a formal complaint through the necessary legal and consumer protection channels.
Eyezy must respect user rights and provide a clear, accessible cancellation process and refund unauthorized charges without delay.
Eyezy has been a frustrating experience from the start. There was no clear explanation of how the service works, no upfront notice about charges, and absolutely no transparency in their billing process. I tried to cancel my subscription immediately, but the system makes it extremely difficult—if not...
Yesterday, I accidentally purchased a one-day Eyezy package. To prevent further charges, I immediately sent an email the same day requesting to cancel my subscription. Despite my clear request, Eyezy still charged me ₺465 without my consent. I am now requesting a full refund of this unauthorized ch...
On 28.09.2025, I purchased a Premium 1-year subscription to the Eyezy app using my iPhone device and Gmail address. I made the payment with my credit card, and a total of ₺1,553.34, plus ₺41 and ₺199, were charged to my account in three separate transactions. Shortly after, I canceled my subscriptio...
On May 30, 2025, I started an Eyezy Premium Package subscription. However, since the app was completely useless for my needs, I wanted to permanently cancel my account. Eyezy does not allow me to permanently close my account under any circumstances, and every month—on different days—they continue to...
In January 2024, I created a subscription for the Eyezy Kids monitoring app. I did not use the service at all throughout the entire year. Without sending me any prior email, message, or warning, Eyezy (eye.kid.app) automatically renewed my subscription and charged my credit card without my permissio...
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